Building more efficient in-class interactions
More and more classes are relying on online learning platform such as Zoom due to Covid-19. However, both students and professors find online classes less efficient and interactive compared to in-person classes, so I designed new functions on Zoom to address the user pain points.
Through personal experience and observations, I found out that college students struggle with Zoom classes compared to in-person learning, due to the lack of concentration and difficulty to concentrate in class.
Find out users' experiences with online classes
Finding significant user pain points
Listen to class
1. Students don’t know when to speak when eye contact is missing from online learning.
2. More awkward silence when the professor asks open-ended questions.
3. Hard to confirm student’s level of participation in class.
4. Students can’t receive feedback in time.
Pain point 1
Pain point 2
Difficult timing to speak in class
Difficult to give instant feedback
Define design goals
Make speaking more efficient in class
Indicate the professor when students want to speak in class at any time
Allow students and professor to see who is ready to speak in order
Students can type and save their questions
Encourage student to give instant feedback